Niche Customer Experience Consulting Firm

Niche Customer Experience Consulting Firm is rated 3 out of 5 in the category consumer services. Read and write reviews about Niche Customer Experience Consulting Firm. NEETCH COMPANY is a customer experience management [CX] company. We work with organizations to help them; understand their customers better, build customer centric capabilities and improve customer experience when customers buy, use or share their products/services. At Neetch company, our service composition is designed to assist organizations [large corporates and SMEs] deliver on key customer expectations through the design, implementation and monitoring of structures and projects around; - Customer Centric Culture - Voice of Customer optimization [implementing customer insight/intelligence] for business growth - Organizational adoption and accountability of every customers'​ experience - Customer Experience Strategy - Experience design, improvements and innovations - Customer Experience metrics, measurements and ROI [return on investment] - Conducting Customer Experience Management, Marketing and Customer Service Trainings - Recruitment for customer facing roles Our vast experience at NEETCH covers; customer service operations, customer experience management, product experience management, human capital development, human resource management and marketing. Our Mission is to grow African businesses one customer experience at a time. ​